Privacy & Cookies Policy

Effective date: [ 18.01.2025]

1. General information

This Privacy Policy explains how Stefańska Design processes your personal data, including data collected via advertising platforms such as Meta (Facebook, Instagram) and tracking tools such as Meta Pixel.

Data controller contact details:

• Company name: Stefańska Design
• E-mail: hello.stefanskadesign@gmail.com

2. What data do we collect?

We collect the following data:

1. Via the contact form on the website:
   • Full name
   • E-mail address
   • Phone number (optional)
   • Message content
2. Via Meta ads and instant forms:
   • Full name
   • E-mail address
   • Phone number
   • Other data provided voluntarily in the form (e.g. project details).
3. Via Meta Pixel and other analytics tools:
   • Data on interactions with ads (clicks, form submissions, etc.)
   • Data on website behavior (pages visited, session time, clicks)
   • Device information (browser type, operating system, IP address)

3. Purpose of data processing

We use your data to:

• Respond to inquiries.
• Prepare service offers.
• Send marketing materials (e.g. newsletters) with your consent.
• Optimize our advertising campaigns using analytics data (e.g. Meta Pixel).
• Analyze ad performance and improve our services.

4. Use of cookies and tracking tools

We use cookies and tracking technologies (e.g. Meta Pixel, Google Analytics, Hotjar):

• Meta Pixel: Tracking actions on the website after interacting with an ad (e.g. submitting a form, viewing specific pages).
• Google Analytics and Hotjar: Analyzing website traffic and collecting anonymous statistics.

You can manage cookies in your browser settings.

5. How do we process data from Meta instant forms?

• The data you provide in Meta instant forms is used solely to contact you and respond to your inquiries.
• This data may be integrated into our database or CRM (e.g. Google Sheets, Airtable) for further handling.

6. Sharing personal data

Your data may be shared with:

• Marketing specialists to optimize advertising campaigns.
• Technical service providers (e.g. website developers).

Data is shared only to the extent necessary to achieve the specified purposes.

7. Data retention period

• Data from the contact form or Meta instant forms is stored for up to 5 years or until consent is withdrawn.
• Data collected through cookies is stored in accordance with the platforms' policies (e.g. Meta or Google).

8. Your rights

You have the right to:

• Access your data.
• Correct your data.
• Delete your data (the "right to be forgotten").
• Withdraw consent to the processing of personal data.
• Lodge a complaint with a supervisory authority.

9. Changes to the Privacy Policy

The Privacy Policy may be updated. Any changes will be published on the website.

10. Contact details

For matters related to the processing of personal data, please contact us at: hello.stefanskadesign@gmail.com

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